Returns & Exchanges
At Splendid, we want you to love every piece you purchase, which is why we offer a seamless 30-day return window for all unworn items with original tags attached. Should your selection not be the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Drop Off Your Shipment
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of starting your request.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing